What is the return/exchange policy

  • we accept returns and exchanges of unopened merchandise within 15 days of purchase for a full refund minus the cost of shipping. Returns or exchanges that are within 15-30 days of purchase will be credited in the form of a credit note. We will not accept product returns that are more than 30 after date of purchase.

How do I make a return/exchange request?

  • To start a return or exchange simply email us at servicioalcliente@naturaliahb.com and we will respond to you within 24 hours.